The Instant On community allows members to search for information, read and post about topics of interest, and learn and help each other. In the community, you will find:

• Boards where you can post questions and answers
• Blogs where you can read and comment on articles
• Idea exchanges where you can suggest ways to improve products
• Vote for ideas that other community members have posted, and much more

Your user name appears whenever you post or send private messages on the Instant On community forums. Most people create anonymous names for the sake of privacy and to help them feel more comfortable participating. So be creative and have fun with it!

Yes. Open your favorite browser and use this custom URL to connect. Don’t forget to bookmark it for easy retrieval later.

No. After you set up your account and onboard your device for the first time, your Instant On device(s) will be automatically registered. However, should you need any additional information, you can find it in our Instant On Warranty and Support Services FAQs.

Where you place access points plays a crucial role in radio frequency coverage. Here are placement recommendations for Instant On access points as well as instructions on how to easily mount it around your home office or small business.

Yes. Instant On currently supports up to three administrative accounts for the same site, offering an option to lock accounts to prevent them from accidental deletion. Go to the site management settings and use the options provided to add another account or replace an existing one.

Yes. An internet connection is required to register and onboard your Instant On device using a mobile app or the web portal. Once you have a connection, setting up is a snap.